How to make a return?

You have 30 days from the date of shipment of your order to return your purchase made on Artlove.fr. Items must retain all tags and be in perfect condition.

To send a return, fill in the “return form” which is in your order and fill in the table. You must indicate the reference of each product you wish to return, the reason for this return and your contact and order information, so that we can proceed with the refund.

Slip the return form into the package, and stick the return label also present in your order on your package. The package should be sent to 10 Passage des Taillandiers 75011 Paris, FRANCE .

Can I make an exchange, or even have a credit note?

ARTLOVE does not offer exchanges or credit notes. We advise you to order the desired product directly, and to return the other in order to have it reimbursed.